Civil servants in the Lagos State Public Service have been urged to acquire 21st Century digital communication skills to bridge the communication and accountability gap between citizens and government.
According to the Lagos State Commissioner for Establishments, Training and Pensions, Dr. Akintola Benson Oke, access to digital communication skills will help government solidify “the delivery of quality services to the citizens”.
Oke, while speaking at a training programme at Golf View Hotel & Suites, Ikeja on Tuesday said it is high time the public service taps into the cornerstone of modern communication which offers civil servants freedom to communicate with the public.
“Civil servants are ultimately responsible to the people and may be held accountable for their actions at any time. They must exhibit excellent digital communication skills especially through the social media platforms” he stated.
The Commissioner urged civil servants in Lagos State to key into government’s quest to move from a mega city to a smart city through the aid of technology, stressing that innovation on the part of civil servants will engender creative ways for the government to provide solutions to complex challenges in the society.
The President, Lagos Business School, Profesor Pat Utomi, while speaking during a session at the event, suggested that the civil service should draw strength from its history, recalling the State’s achievements in the early 60s when it was known for excellent service delivery.
He said “We need a civil service built to change, recreate and adapt. Civil Service today needs to be built to be a part of the developmental plan for today.”
Earlier, the Permanent Secretary, Office of Establishment and Training, Mrs. Rhoda Ayinde charged participants to leverage on the information received during the training to improve on their duties, maximize efficiency and conduct a daily assessment of their activities at work.